Overview

REFUND AND RETURN POLICY

At this time, our products are all Digital Products, delivered with download or access information available through email to the customer following purchase.  We do not offer physical products.  

DIGITAL PRODUCTS

When purchasing a product through the Site, you agree to the payment of the purchase price listed on the Site for the Product (the ‘Purchase Price’).

Payment of the Purchase Price may be made through a Payment Gateway Provider such as Stripe, PayPal, Google Pay, etc.  In purchasing a product through the Site, you warrant and represent that you agree to be bound by the applicable Terms and Conditions, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Provider.

Once the purchase is completed, you will be issued with a receipt to confirm that the payment has been received and we may record your purchase details for future use.

Due to the nature of digital content, all purchases of digital products, courses and memberships from our Site are final unless a refund is required under relevant consumer protection laws.

Contact us at {email} for questions related to refunds and returns. email: [email protected]

SHIPPING AND DELIVERY 

Digital Products will be delivered through download links, emails containing access links, zip files and directions for successful download.  

DIGITAL PRODUCTS – NO SHIPPING

All products available for purchase through the Site : Field Trip Travels, LLC DBA BittySpire and BittySpireLife blog, as are digital products, NOT PHYSICAL PRODUCTS.

As such, there is NO SHIPPING OF ANY PRODUCTS FROM OR THROUGH THIS SITE

Products are delivered digitally, as downloads, links, and other electronic/digital files.

Please see “HOW TO DOWNLOAD” for more directions if needed.

HOW TO DOWNLOAD

We cannot offer technical help due to everyone having different operating systems and browsers. Most mobile devices such as phones and ipads, do not allow for downloading through a link.

What Happens After Making a Purchase?

After you make your purchase, you will either receive a confirmation page with your downloadable link, or an email with your downloadable link too.

You can then download your purchase easily.

For files that are accessible and sent  using a PDF format, 

Most computers have pre-installed Adobe Reader on them, but if your particular laptop, Desktop PC, or mobile device does not have a PDF reader of some sort on it, you’ll need one to view the items. Adobe Reader is the most common one and it’s free. 

CLICK HERE TO DOWNLOAD ADOBE READER

If you can’t find the file once it’s downloaded, try looking in Downloads under My Computer or search the title of the file on your computer for where it could be located